Tuesday, April 29, 2014

System dashboard throws error. ConfigSettings Modify CRM.

Sometimes, I've faced scenarios where even clicking on Dashboards, threw CRM error. especially, when the VM is cloned.

In such cases, the solution was to verify HelpServerUrl in the config settings and modify the same. 

select * from configsettings
---HelpServerUrl value would be' http://<originalservername>'


update ConfigSettings
set Helpserverurl ='http://<servername>/'
where Id='43E2CF02-D524-4E0E-955-6211701D462D'

Note: This is strictly unsupported by Microsoft.

Friday, April 11, 2014

Business Rules not firing CRM2013

Recently,  i was facing a bizarre issue of Business Rules not firing for Customer Records even though the rule was active for the entity. This was because one of the fields being validated, was not present on the form. Once i added that, the business rule started working again :)