Sometimes, I've faced scenarios where even clicking on Dashboards, threw CRM error. especially, when the VM is cloned.
In such cases, the solution was to verify HelpServerUrl in the config settings and modify the same.
select * from configsettings
---HelpServerUrl value would be' http://<originalservername>'
update ConfigSettings
set Helpserverurl ='http://<servername>/'
where Id='43E2CF02-D524-4E0E-955-6211701D462D'
Note: This is strictly unsupported by Microsoft.
In such cases, the solution was to verify HelpServerUrl in the config settings and modify the same.
select * from configsettings
---HelpServerUrl value would be' http://<originalservername>'
update ConfigSettings
set Helpserverurl ='http://<servername>/'
where Id='43E2CF02-D524-4E0E-955-6211701D462D'
Note: This is strictly unsupported by Microsoft.